Understanding Your Relationship with Gaming
Responsible gaming isn't a checkbox or a set of rules imposed from above. It's about understanding how gaming fits into your life and recognising when that balance shifts. Every person's situation differs—what works for one player might not suit another.
Consider gaming as entertainment with a cost, similar to concert tickets or dining out. The money you spend should come from your entertainment budget, never from funds allocated for rent, bills, or savings. When gaming stops feeling like entertainment and starts feeling like an obligation or escape, something has changed.
Warning Signs That Deserve Your Attention
Self-awareness matters more than external rules. Ask yourself these questions honestly:
- Do you find yourself thinking about gaming during work, family time, or while trying to sleep?
- Have you ever lied to someone about how much time or money you've spent?
- Do you chase losses, convinced that the next session will recover previous spending?
- Has gaming affected your relationships, job performance, or physical health?
- Do you feel irritable or anxious when you cannot access gaming?
Answering yes to even one of these questions suggests a conversation with yourself—or someone you trust—might be valuable.
Practical Tools Available to You
Davinci Casino provides several mechanisms designed to help you maintain control:
| Tool | How It Works | Duration Options |
|---|---|---|
| Deposit Limits | Set maximum amounts you can deposit daily, weekly, or monthly | Adjustable anytime (decreases immediate, increases delayed) |
| Session Reminders | Receive notifications about time spent gaming | Customisable intervals |
| Cooling-Off Period | Temporary break from your account | 24 hours to 6 weeks |
| Self-Exclusion | Complete account closure with no access | 6 months to permanent |
Self-Exclusion: A Serious Step When Needed
Sometimes a complete break becomes necessary. Self-exclusion removes your ability to access your account entirely. This isn't a punishment—it's a protective measure you choose for yourself.
Once activated, self-exclusion cannot be reversed until the selected period ends. Marketing communications stop. Account access disappears. This barrier creates space between impulse and action.
Support Resources for New Zealand Players
Professional help exists specifically for New Zealanders experiencing gambling-related difficulties:
Gambling Helpline NZ
Free, confidential support available 24 hours daily. Call 0800 654 655 or text 8006. Trained counsellors understand gambling issues without judgement.
Mapu Maia
Culturally appropriate services for Pacific communities. Phone 0800 654 656.
The Salvation Army Oasis
Face-to-face counselling throughout New Zealand. Multiple locations offer ongoing support programmes.
Online Resources
- choicenotchance.org.nz – Information and self-assessment tools
- health.govt.nz – Government resources on gambling harm
Frequently Asked Questions
How do I set deposit limits on my account?
Navigate to your account settings and select "Responsible Gaming." You can establish daily, weekly, or monthly caps. Reductions apply immediately while increases require a waiting period to prevent impulsive changes.
Can I reopen my account after self-exclusion?
Only after your chosen exclusion period expires completely. Permanent exclusion means exactly that—no exceptions exist.
Will anyone know I contacted a support service?
All services listed maintain strict confidentiality. Your employer, family, and Davinci Casino receive no notification unless you choose to share this information yourself.
What if I just need a short break?
The cooling-off feature suits players wanting temporary distance without permanent exclusion. Select your preferred duration and your account becomes inaccessible until that time passes.